Smoky Mountain Woodcarvers 

 

7321 LAMAR ALEXANDER PKWY     TOWNSEND, TN  37882               800-541-5994    865-448-6350    

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SMOKY MOUNTAIN WOODCARVERS SUPPLY PRODUCT RETURN POLICY

You may return products you have purchased with following restrictions:
 
  1. If you return products that you decide you do not want,  we will refund your purchase price less shipping costs .   You are responsible for return shipping costs. The returned products must be in such a condition  that we can re-sell the products as new. THIS INCLUDES ORDERS THAT QUALIFIED FOR FREE SHIPPING. ITEMS YOU RECEIVED WITH FREE SHIPPING ARE SUBJECT TO A RESTOCKING FEE EQUAL THE SHIPPING COSTS.
  2. If you receive products in error or receive damaged products we will refund the full purchase price and shipping costs if conditions warrant it.
  3. If you decide to return any product you must contact us prior to shipping products back.  If we receive products back without prior knowledge of the return you may not receive your refund.
  4. We are not responsible for wrong addresses that you supply us.  If products are not delivered because of a wrong address you are responsible for any additional shipping costs and replacement shipment. 
  5. ALL ITEMS MUST BE RETURNED WITHING 30 DAYS OF PURCHASE TO QUALIFY FOR A REFUND.
     

 







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